Free Shipping for all Membership & Vouchers use code FREESHIP at checkout

1. Delivery
Orders received before 12.00 noon will, wherever possible and subject to stock availability, be dispatched the same day. In busy periods, parcels may take longer to dispatch. All orders are subject to the availability of stock. Occasionally we might have to cancel your order due to an item being out of stock or discontinued. We will endeavour to offer you a replacement product if such an occasion arises. A delivery time cannot be guaranteed

2. Delivery charges
Standard Mainland UK Delivery £6.95
Express UK Delivery £9.95
DHL Worldwide Shipping Available – POA

3. Returns
If you are not entirely satisfied with your order or you wish to exchange it, we will gladly exchange or refund any unused or defective item returned to E.J. Churchill with a receipt within 14 days from the date of purchase. All returned items must be returned in brand new condition with all packaging and labels attached. Items returned in a used condition or missing packaging will not be refunded and will be returned to you.

Just follow these 3 easy steps:

  • Call our Online Team on 01494 883227 to request an RMA number and to arrange free collection.
  • Please complete the form enclosed with your order detailing whether you would like a refund or an exchange and the products you wish to order.
  • Package up the item(s) you wish to return, including the original product packaging, product labels and a copy of your original invoice.

Returns Department
E.J. Churchill Shooting Ground
Park Lane
Lane End
High Wycombe
Bucks
HP14 3NS

Non-refundable items

  • Sale items
  • Engraved or embossed items
  • Special order items
  • Goods damaged in your possession
  • Additional postage services (e.g. next day delivery)
  • Items which due to their use can come into direct contact with the body (e.g. whistles and calls, ear plugs, thermal wear, cleaning care equipment, socks)

If you simply don’t like what you bought then once you’ve returned it we will credit your card. This does not affect your statutory rights.

4. Prices
Prices are as quoted on the website at the time you place your order, exclusive of delivery. Items ordered outside the UK will be quoted at time of purchase.

5. No Hidden Charges
The prices displayed on the site include VAT. We do not include delivery charges within the price for individual items, as delivery fees are calculated on your order as a whole. Any delivery fees are added and clearly stated at the checkout.

5.1 Large Bookings and Lettings
All prices stated online and documents linked to the website are EXCLUDING VAT.

6. Payment Options
We accept orders via this website, and also by phone on 01494 883 227 (9.00am–5.30pm UK time, Mon–Sat).

7. Lesson Cancellations
Please allow 48 hours notice for cancelling a lesson otherwise you will be charged.

8. Availability
All orders for products are subject to availability.

9. Data protection
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
If you do not want us to pass your information to any third parties or you wish to stop receiving any information about us and our services, email your request to [email protected]
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

10. Product descriptions
Due to the limitations of photography and broadcasting, colours of goods you receive may differ slightly to those displayed on your monitor. E.J.Churchill Group Ltd cannot be held responsible for any variations in product specifications enforced without notice by our suppliers. If you are in any way dissatisfied with an item, you may of course return it. Please contact us on 01494 883 227.

11. Copyright
This site is © E.J.Churchill Group Ltd, Greenway House, Sugarswell, Business Park, Shenington, Banbury, Oxon, United Kingdom. Registered number 2421354. All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders’ rights.

12. Enquiries and complaints
If you contact us with an enquiry or complaint, it is our policy to reply to you within four working days of the initial call or email.

13. Registered office
E.J.Churchill Group Ltd
Greenway House
Sugarswell Business Park
Sheningto
Banbury
Oxon
United Kingdom

Registered number 2421354.