Delivery & Returns
At E.J. Churchill we pride ourselves on providing the highest standard of customer service in order to achieve total customer satisfaction. With this high level of service, complaints are extremely rare, however should you be disatisfied with your experience with us please do not hesitate to contact us directly.
Orders received before 12.00 noon will, wherever possible and subject to stock availability, be dispatched the same day. In busy periods parcels may take longer. All parcels are sent via a signed for courier service which will require a signature on delivery unless a safe place instruction has been provided. All orders are subject to the availability of stock.
We do hope that you are completely satisfied with your purchase. However, if you are not entirely satisfied we will offer a refund or exchange on any unused or defective item returned to E.J. Churchill with a valid receipt within 14 days. Please refer to our refunds policy for more information.
The E.J. Churchill size conversion chart shows the equivalent UK and European sizes to the size in which our clothing and footwear has been manufactured. As sizing varies across different brands and markets, this information is offered as a guide. There is no substitute for having a professional fitting which you can do within our Country Outfitters at E.J. Churchill Shooting Ground. If you require any assistance with an online purchase please don't hesitate to contact us.